Customer service have been very consistent since my initial phone call with Adrien. Pat has done a great job advising the details of the repair. During every phase of the repair, Sheila and Natalie made very clear and expectations were set regards to parts and when the Tesla was ready for pickup. I'm highly satisfied with the repair and the overall service. I'm happy that my Tesla model y was return back to its original glory by the Staff and team at Collision Care Xpress.
9/06/2022
Seems like a very good company and to me "seemed" high end. very super professional but all that comes with a cost. all I needed was a spoiler painted and after getting an invitation on yelp to use their company, I go in person and was told we do not do just paint work. However they still did an estimate and it was very high compared to two other shops i went to. Collision express was double the cost i received at other places. My feelings are they did not want to do the job so gave me a high estimate and if I still wanted them to do it, it would justify their time for such a small job. again just my opinion. if I had collision job i would definitely do my homework and shop around and find the best price and most reliable company to do the work. This place seems as if they would do a great job, but at a high end price and from seeing other reviews, takes a long time to get jobs done.
7/26/2023
Most people I talked to are really nice, but the paint quality is not good, not even after they repainted the bumper for a second time.
Price is higher than everybody else. I had many Porsche bumpers repainted and they all ran between $300-$500. This shop charged me $637 ($620 because they didn't have change). They charge you the 3% credit card fee if you don't pay cash
I had to drive to this shop 5 times during my work hours. Two times are expected to drop off and pick up, but 5 times? My boss wasn't happy about me beeing gone and none of my additional rides haven't been appreciated by this shop in any way.
1: Drop off
2: Pick up (Left bumper because of many visible stone chips. They said come tomorrow early)
3: Pick up (Went early as requested but bumper wasn't ready)
4: Pick up (Left bumper there because buffing didn't remove stone chips) Repaint!
5: Pick up (Still issues after repaint)
For a shop that wants to be Porsche certified you have to improve your quality way more. I'm putting this bumper on my car and it's sad that I have to accept the issues.
Issues visible in pictures:
- Tow hook cover has too much paint/clear coat on one side
- Bottom had too much paint on corner too. Longest paint collection I've seen.
- Top corner has new clamp marks. Possibly where bumper was fixed for painting.
- One paint chip was oversprayed. They have possibly dropped the bumper.
Sad...
9/02/2021
