HIGHLY RECOMMEND this auto collision/repair business. I received excellent service from both Baylie and especially Beth, who ensured I received excellent customer service. They stayed in touch with me throughout, worked with my schedule, and were so very polite and considerate. <br><br>Beth remembered the little things, the details that are often overlooked and/or ignored because it wasn't the primary reason my car was in the shop. She remembered what bothered me, and she ensured it was addressed. I wasn't charged extra for the "extra" service. I was so pleasantly surprised, but she acted as though this was how customers were treated at Collision Care Xpress. <br><br>Jose gave me a very fair price for an excellent repair job. The car was so beautifully detailed (no extra charge) that I can honestly say it was returned to me in better condition than when I've paid for detailing. <br><br>Highly recommend this honest business. 5 stars.
12/03/2020
Very poor customer service. After reading the positive reviews I was very surprised by the treatment we received. We got the estimate and then when we went to schedule the work they were missing in action. Never answers the phone and never retuned messages. We got the repair done elsewhere.
Jeff B.8/21/2021
Seems like a very good company and to me "seemed" high end. very super professional but all that comes with a cost. all I needed was a spoiler painted and after getting an invitation on yelp to use their company, I go in person and was told we do not do just paint work. However they still did an estimate and it was very high compared to two other shops i went to. Collision express was double the cost i received at other places. My feelings are they did not want to do the job so gave me a high estimate and if I still wanted them to do it, it would justify their time for such a small job. again just my opinion. if I had collision job i would definitely do my homework and shop around and find the best price and most reliable company to do the work. This place seems as if they would do a great job, but at a high end price and from seeing other reviews, takes a long time to get jobs done.
7/26/2023
