Demo

  Seems like a very good company and to me "seemed" high end. very super professional but all that comes with a cost.  all I needed was a spoiler painted and after getting an invitation on yelp to use their company, I go in person and was told we do not do just paint work.  However they still did an estimate and it was very  high compared to two other shops i went to.  Collision express was double the cost i received at other places. My feelings are they did not want to do the job so gave me a high estimate and if I still wanted them to do it, it would justify their time for such a small job. again just my opinion.  if I had collision job i would definitely do my homework and shop around and find the best price and most reliable company to do the work.  This place seems as if they would do a great job, but at a high end price and from seeing other reviews,  takes a long time to get jobs done.

  Michelle and Theo are AMAZINGGG PEOPLE! I've been coming to this place for all my collisions and recommending it to my family. They will go above and beyond for you and your car comes back better than ever before. Excellent service and workers. I love coming to see them and they work very hard for the best results and always keep in communication. Great job everyone! Thank you for making my car look outstanding today and every past visit. - BTW My sister and my mom love your work after I referred them to you. You guys are fantastic!

  My car has been at Collesion Care Express for six weeks (24May) and counting with each Geico and Collesion Care Express blaming the other for this unnecessary delay and valuable time was wasted unnecessarily.

On June 6th my adjuster advises me that a reasonable amount of time has passed and my car rental period is ending on June 7. Thinking my vehicle was ready, I come to find out repairs have not even begun either because Collesion Care Express didn't have approval or payment for parts.

June 12th... Collesion Care Express still waiting on payment for parts. Geico states payment is not needed.

Because of my insistence, I was able to extend my rental to its maximum on 18 JUN. I had the foresight to rent at the least expensive car to extend it.

I called my adjuster's supervisor on 27JUN to get things moving. The next day the Geico supervisor calls me to tell me the shop will have my car ready that day or by the next day. I call Collesion Care Express and they verify my car will be ready between 30JUN-01JUL. I return my rental then check in again with CCE on the 29th at which point I am told during reassembly more parts are needed.

A red flag early on was when Collsion Care Xpress expressed their belief that you automatically have 30 days rental. This is just not so unless you fight for it.

I was constantly managing this ordeal. I can not testify as to the quality of repair as I have not seen my vehicle. All I can say is that Collesion Care Xpress is not familiar with how Geico operates and their policies and wait times can be long for parts from their vendors.

Being a Geico partner may sound good but it doesn't mean much. I am sure my car will be clean according to reviews but in reality it will cost me over $800 in car rental and Lyft fees and a lot of aggravation.